Did you know that the essence of continuous improvement is based on Dr. Edward Deming's Deep Knowledge System, but very few people in the manufacturing world understand the DNA of this system, continuous improvement is like a puzzle, understanding it piece by piece to be able to put it together and see the results.
Below we share with you the basic information of the Dr. Deming's Deep Knowledge System. (Deming, 1997)
It is a system based on cooperation (rather than competition), which helps people enjoy work and learning, see things from another perspective, while bringing long-term success to the market. Written in 1993.
The system consists of four aspects:
· Understand the system: The system will not give you more than you can deliver. A system is a network of components that work together toward a goal. Every system has a purpose. The system is the responsibility of management. The administration must optimize the system within a certain period of time.
· Theory of variation: Variation exists. We must use statistics to make the invisible visible. Distinguish between common and special causes. Reducing variation reduces costs.
· Theory of knowledge: Managing is predicting. Learn the Shewart Circle (PDCA). Need to stay in statistical control. Understand the consequences of changes.
· Psychology: Understanding the human element and its interaction with the environment. People want to do a good job. They want to be proud and enjoy it. You have to recognize the differences in people and use them to optimize. Discard fear, build trust. Intrinsic and extrinsic motivation.
Bibliography
Deming, W. E. (1997). The new economy. For industry, government and education. DIAZ DE SANTOS. Obtained from Human Relations: http://www.relacioneshumanas.net/data/libros_pdf_club_lectura/23.pdf
